Returns & Exchanges
At Niacinamide Vitamin C Indian Skin, we want you to be completely satisfied with your skincare journey. If our products do not meet your expectations, we offer a hassle-free 15-day return policy for unused and unopened items.
Initiate Request
Contact our customer support team via email or our website portal within 15 days of delivery to request a Return Authorization (RA) number.
Pack Securely
Place the unused items in their original packaging, ensuring the seals are intact, and include your order invoice and the assigned RA number.
Ship the Items
Send your package to our designated returns center using a tracked courier service to ensure safe and documented delivery.
Quality Check & Refund
Once our dermatological experts verify the item's condition, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing