Frequently Asked Questions
Everything you need to know about our potent skincare solutions for Indian skin.
Are your products formulated specifically for Indian skin types?
Yes, our formulations are specifically engineered to address common concerns for Indian skin, such as hyperpigmentation, uneven skin tone, and oil control, while considering the local climate and environmental stressors.
Can I use Niacinamide and Vitamin C together in the same routine?
Absolutely. Modern formulations allow these two ingredients to work synergistically. We recommend applying Vitamin C in the morning for antioxidant protection and Niacinamide in the evening for barrier repair, or layering them if your skin is accustomed to active ingredients.
How long does shipping take within India?
We offer pan-India shipping. Orders are typically processed within 24-48 hours and delivered within 3-7 business days depending on your location.
What is your return policy for skincare products?
Due to the hygiene nature of beauty products, we only accept returns for items that arrive damaged or incorrect. Please contact our support team within 48 hours of delivery with photos of the issue.
Are your products cruelty-free and dermatologically tested?
Yes, all our products are 100% cruelty-free and undergo rigorous dermatological testing to ensure they are safe and effective for sensitive and acne-prone skin.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, Net Banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes across India.